Horizon Healthcare RCM Breach – Our former vendor Horizon Healthcare RCM was impacted by a security incident which affected certain individuals’ personal information. For further information please call the toll-free assistance line at 866-461-8271.
Horizon Healthcare RCM Breach
Our former vendor Horizon Healthcare RCM was impacted by a security incident which affected certain individuals’ personal information. For further information please call the toll-free assistance line at 866-461-8271.

Medical Records FAQs

Medical Records FAQs
Frequently asked questions (FAQs) about medical records. 
Medical Records FAQs

Frequently asked questions (FAQs) about medical records. 

Medical Records FAQs

Where can I get a copy of a birth or death certificate?

Birth and death certificates can be obtained from the State Department of Health – Division of Vital Records.

Both Indiana and Illinois locations have additional information available on their public websites.


How do I get medical records or billing records from a closed Franciscan location?

You can request medical records or billing records from Franciscan hospitals or provider offices that have closed by following the submission instructions provided on other pages of this website.

Go to our Medical Records page, then select whether this is a patient, provider or third party request to view instructions.

If you have questions about closed location records, please call 317-528-2700.