Horizon Healthcare RCM Breach – Our former vendor Horizon Healthcare RCM was impacted by a security incident which affected certain individuals’ personal information. For further information please call the toll-free assistance line at 866-461-8271.
Horizon Healthcare RCM Breach
Our former vendor Horizon Healthcare RCM was impacted by a security incident which affected certain individuals’ personal information. For further information please call the toll-free assistance line at 866-461-8271.
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Medical Records

Medical Records
At Franciscan Health - in our hospitals, physician practices and healthcare facilities - patients can be assured their medical records are protected and secured. Across our health system, our electronic medical record (EMR) assists us in providing better coordinated care for you and your loved ones.
Medical Records

At Franciscan Health - in our hospitals, physician practices and healthcare facilities - patients can be assured their medical records are protected and secured. Across our health system, our electronic medical record (EMR) assists us in providing better coordinated care for you and your loved ones.

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Request Medical Records

To view available methods for requesting medical records or billing records, select the option below that reflects who you are. 

Patient Requestors
(including healthcare representatives, legal guardians, etc.)

Healthcare Providers

Other Requestors (third-party)

Walk-In Office Hours

Release of Information walk-in service is available Monday - Friday from 8AM to 4:30PM (local time zones) at our following hospital locations. 

Franciscan Health Crawfordsville

Franciscan Health Lafayette

Franciscan Health Crown Point

Franciscan Health Olympia Fields

Franciscan Health Dyer

Franciscan Health Michigan City

Franciscan Health Indianapolis

Franciscan Health Munster

*Hours and availability during holidays may vary. 


Medical Record Copy Fees

Request Type Purpose Fee
Patient Continuation of Care No Charge
Patient Personal Use Flat fee of $6.50 (inclusive of actual labor, supplies and postage), plus applicable sales tax
All Other Requests State Rates

 

FAQs

Visit our Frequently Asked Questions (FAQs) page to get answers to our most asked questions about medical records.
Medical Record FAQs